Casino Infinity runs a four-level loyalty programme, and the top level, Infinity, comes with a personal account manager and custom-made bonuses. Points are what move you up: the operator awards them for gameplay, and each level unlocks extra perks on top of the standard welcome package. The programme is described on the brand’s pages, including the login area at ca.ca.casinoinfinity-official.ca/login//login/, where account details sit.
Regulars get the most out of it. A player who deposits and plays week after week collects points faster than someone who signs up, takes the welcome bonus and leaves. The rewards themselves are bonus funds, so the wagering requirement in the bonus terms decides what the money is worth in the end.
Levels, points and perks in the loyalty scheme
- Four levels in total, from the entry tier up to Infinity, the highest.
- Points are earned through gameplay, and the operator states that the higher the level, the more points each bet brings.
- Higher tiers carry bigger bonuses, faster withdrawals and a personal account manager at the top.
- Infinity members get individually tailored bonuses rather than a fixed package.
- Casino Infinity is operated by Nova Forge Entertainment N.V. under a Curaçao licence, which is not from Canada.
How to climb the tiers step by step
- Open an account and make a first deposit. The welcome package is where most players start, and the bonus terms attached to it set the wagering requirement you take on.
- Play the games that count towards points. The operator’s loyalty pages set out which titles contribute, so read them before you settle into a routine.
- Check your points balance and current level in your account. Your level, not your deposit size, decides which perks apply.
- Compare the perks at the next tier with what you already have. Faster withdrawals and larger bonuses are the usual step up, and the top level adds the account manager.
- Read the bonus terms before accepting any loyalty reward. They state whether the bonus alone or deposit plus bonus has to be wagered, and at what rate.
- Keep your verification documents ready. The operator asks for them case by case, and having them on file avoids a hold when you request a withdrawal.
Where loyalty rewards can cost you more than they give
- Bonus funds are not cash. Every loyalty reward carries a wagering requirement, and until you meet it the money stays bonus funds.
- Points come from gameplay, which means the programme rewards volume. A player chasing the next tier spends more than one who ignores it.
- The operator states that withdrawals can be slow at times. A bonus in play can add to the wait, so plan withdrawals around your bonus balance.
- Public reviews and player reports are mixed on payouts. Treat a fast payout at a high tier as something to confirm with support rather than a guarantee.
Run the numbers before you chase a tier. A hypothetical $100 deposit at a 40x wagering requirement means $4,000 in wagers before bonus funds turn into withdrawable money, and points earned along the way do not shorten that. If the next level is close, the extra perks may be worth the play you were going to do anyway; if it is far, the reward is smaller than the spend.
Gambling is for adults only (18+). If gambling stops being fun, free and confidential support services in your country can help. Play only with money you can afford to lose, and never deposit more than planned because a bonus or a loyalty tier is within reach.
What players ask about points and tier benefits
Do loyalty points ever expire?
The brand’s materials do not state an expiry period for points. Check your account or ask customer support directly, since a lapsed balance changes what a tier is worth to you.
Can I withdraw bonus money from a loyalty reward straight away?
No. Loyalty rewards arrive as bonus funds and stay under a wagering requirement until you meet it. The bonus terms set the rate and say whether the bonus alone or deposit plus bonus must be wagered.
Is the personal account manager available at every level?
The operator lists the account manager as a benefit of the Infinity level, the highest tier. Lower levels get larger bonuses and faster withdrawals as they climb, without the manager.
What stands out in the tier structure
The clearest strength is that the programme rewards the players who are already active. Points scale with level, so a regular player’s routine play is worth more over time than a one-off deposit, and the top tier’s tailored bonuses fit a player whose habits the operator already knows. A personal account manager at Infinity is a real perk for anyone who deals with withdrawals and verification often, because there is a named contact instead of a queue.
Our preference, for what it is worth: a programme that pays in bonus funds rather than cashback is only as good as its wagering terms. The tier benefits read well, and the requirement behind them is the number that matters. A player who wants straightforward value should compare the bonus terms at each level before deciding the climb is worth it.
Licence, checks before your first deposit, and the verdict
Casino Infinity is operated by Nova Forge Entertainment N.V. under a Curaçao licence, and that licence is not from Canada. Before depositing, read the bonus terms for the welcome package and for loyalty rewards, confirm with support which games earn points, and ask what verification documents will be requested so a withdrawal is not held later. Check the cashier for deposit and withdrawal methods rather than assuming a familiar one is listed.
For regular players, the programme is the most interesting part of the brand: four tiers, points that grow with level, and tailored bonuses at the top. The catch sits in the bonus terms, where the wagering requirement decides the real value of every reward, and in payout reports that public reviews describe as mixed. Players who read the terms first will know what they are climbing towards.
This text draws on what the operator states about its programme and on public reviews and player reports where they exist. It was last updated in November 2026. We made no deposit or withdrawal ourselves. Where this text and the operator’s terms differ, the terms apply.